One event. Every reason to be at Interactions 2025.
From hands-on AI training to can't-miss keynotes from the biggest brands, this year, we got it all.
Here's everything coming your way:
🔧 Open AI Labs: Learn to build with GenAI with live, hands-on training sessions throughout the event
🧠 1:1 Analyst Access: Sit down with a CX pro and get personalized guidance to power up your CX
🏢 Customer Keynotes from the Big Leagues: Walmart, Disney, H&R Block, Charles Schwab, ALG Vacations, and Carnival UK share the lessons driving their customer experience success from the main stage
💡 80+ Best Practice Sessions: Real wins from real customers and game-changing insights from leading industry analysts
📜 CXone Mpower Certification: Get certified in select CXone Mpower solutions at Interactions.edu for a CX glow-up
🎬 Kristen Bell, Live on Stage: Yep, that Kristen Bell brings her wit, heart, and Hollywood energy to the Interactions stage
🎊 The Ultimate CX Celebration: Music. Surprises. Vibes at our legendary Interactions Customer Appreciation Party
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SMBs Face Costly, Complex Barriers to Cybersecurity
High costs and complex tools are leaving many SMBs vulnerable to cyberthreats, but affordable, simpler solutions are emerging to help close critical security gaps.
Powerful Mini-PCs Provide Efficient Replacement for Desktop Computers
I finally bit the bullet and swapped out an aging laptop and a failing desktop with much smaller replacements. My initial plan was to buy two well-endowed refurbished desktop computers. Instead, I stumbled upon a new computing approach -- mini-PCs.
Google AI Overviews Hurting Click-Through Rates: Studies
Two new studies indicate that Google's AI Overviews are hurting click-through rates from online searches, which could ultimately reduce traffic to original sources and affect the quality of content online.
AMD’s Embedded Edge: Leadership, Differentiation, and AI Opportunity
AMD’s embedded business is gaining momentum. With a broad AI-focused portfolio and a modular strategy, it could capture market share as Intel stumbles at the edge.
